Returns & Exchanges

At The Trusted Running Experts, we want to ensure you have the perfect fit for your stride. If your gear isn't performing to your expectations, you can return or exchange your items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the unworn items in their original packaging, ensuring all tags are attached and the shoebox is protected by an outer shipping box.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our experts inspect the returned gear, we will process your refund or ship out your exchange within 3-5 business days.